Privacy Policy

Effective Date: May 2026

This Privacy Policy explains how Bald Business LLC, doing business as EPIC (“EPIC,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects information through our websites, funnels, forms, checkout pages, applications, communities, events, programs, and related services.

By accessing or using any EPIC website, platform, event page, checkout page, community, program, or service, you agree to the practices described in this Privacy Policy.

1. Business Identity

Legal Entity: Bald Business LLC
DBA: EPIC
Business Address: 2600 E Southlake Blvd, Ste 120-306, Southlake, TX 76092
Contact Email: [email protected]

EPIC is a brand operated by Bald Business LLC. No individual, including Vic Keller, acts in a personal capacity.

2. Scope and Platforms Covered

This Privacy Policy applies to all EPIC-operated websites, platforms, forms, checkouts, events, communities, programs, and services, including but not limited to:

vickeller.com
epicmba.com
EPIC event pages
GoHighLevel funnels, forms, calendars, checkouts, automations, and landing pages
Private communities hosted on Circle.so
Event registration pages
Application pages
Email, SMS, and marketing communications
Any future EPIC-branded websites, tools, communities, or platforms

Third-party websites, platforms, payment processors, community platforms, travel providers, hotels, venues, vendors, or external services are governed by their own privacy policies and terms. EPIC is not responsible for the privacy practices, security practices, or terms of third parties.

3. Information We Collect

We may collect the following categories of information.

Personal Information

This may include your name, email address, phone number, business name, company role, mailing address, billing information, application responses, survey responses, event registration details, guest information you choose to provide, and any other information you voluntarily submit.

Event and Program Information

When you register for or participate in an EPIC event, retreat, program, call, community, or experience, we may collect information related to your registration, attendance, participation, preferences, communications, forms, dietary notes, guest details, travel-related information you choose to provide, and other event coordination details.

Financial and Transaction Information

Payments may be processed through third-party providers such as Stripe, GoHighLevel, or other payment processors. EPIC does not store full credit card numbers or sensitive payment credentials.

We may retain transaction records, purchase history, invoice details, payment status, subscription details, billing details, and related business records.

Technical and Usage Data

We may collect technical and usage information such as IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, time spent on pages, form activity, link clicks, session activity, cookies, pixels, analytics data, advertising data, and similar technologies.

Community, Content, and Communication Data

We may collect information you submit, post, upload, send, share, or communicate through EPIC communities, programs, calls, trainings, forms, surveys, messages, comments, chats, audio, video, files, and other interactions.

4. How We Use Information

We may use collected information to:

Operate, manage, and deliver EPIC websites, platforms, events, retreats, programs, communities, and services

Review, process, and evaluate applications

Process payments, registrations, transactions, subscriptions, and invoices

Communicate with you about inquiries, applications, registrations, purchases, programs, events, updates, and related opportunities

Provide customer support and event coordination

Manage access to communities, programs, events, retreats, calls, trainings, and resources

Send email, SMS, phone, and marketing communications

Analyze website, funnel, advertising, community, and program performance

Improve our services, offers, content, marketing, user experience, and business operations

Conduct marketing, advertising, retargeting, audience segmentation, and campaign optimization

Use AI-powered tools for analytics, optimization, personalization, content operations, administrative workflows, and internal business processes

Protect EPIC’s rights, property, business operations, users, and community standards

Enforce our Terms of Service, checkout terms, event terms, community rules, and other agreements

Comply with legal, regulatory, tax, accounting, security, and compliance obligations

5. Email, SMS, Phone, and Other Communications

By submitting your information through an EPIC website, form, checkout, application, event page, calendar, community, or other platform, you consent to receive communications from EPIC.

These communications may include email, SMS, phone calls, voicemail, direct messages, and other communications related to your inquiry, application, purchase, registration, event attendance, program participation, community access, updates, offers, or related opportunities.

Message and data rates may apply.

You may opt out of marketing communications where legally required or where an unsubscribe option is provided. Even if you opt out of marketing communications, EPIC may still send transactional, administrative, legal, security, account-related, event-related, or purchase-related communications when necessary.

6. Cookies, Tracking, Analytics, and Advertising

EPIC may use cookies, pixels, web beacons, session tracking tools, analytics platforms, advertising technologies, and similar tools.

These tools may be used to operate our websites and platforms, understand user behavior, improve performance, personalize experiences, track form and checkout activity, measure advertising results, conduct retargeting, and support marketing efforts.

These tools may be operated by EPIC or by third parties, including but not limited to Google, Meta, GoHighLevel, Stripe, Circle, analytics platforms, advertising networks, and other service providers.

You may disable cookies through your browser settings. Some website features, forms, checkouts, or platform functions may not work properly if cookies are disabled.

Third-party platforms collect and process data according to their own privacy policies. EPIC does not control and is not responsible for third-party data practices.

7. AI and Automated Processing

EPIC may use artificial intelligence, automation, and related tools for analytics, personalization, advertising optimization, content support, administrative workflows, customer support, internal operations, and business decision support.

AI-generated outputs may contain errors or inaccuracies and are provided as-is. EPIC does not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated output.

8. Sharing and Disclosure of Information

We may share information with:

Service providers and vendors that help us operate our websites, funnels, forms, payment systems, communities, events, marketing, analytics, communications, automations, and internal systems

Payment processors and financial service providers

Event support providers, contractors, venues, logistics partners, production teams, photographers, videographers, or vendors when needed to coordinate or document an event or program

Marketing, analytics, advertising, and retargeting partners

Professional advisors, including legal, accounting, tax, compliance, insurance, and business advisors

Affiliates, contractors, employees, agents, and authorized representatives working on behalf of EPIC

Legal, regulatory, or government authorities when required by law or when necessary to protect our rights, users, business, property, or operations

We do not sell personal information for money.

Certain advertising, analytics, or retargeting activities may be considered “sharing,” “selling,” or “targeted advertising” under some privacy laws. Where required by law, you may have the right to opt out of certain uses.

9. Recordings, Photos, Video, and Media

EPIC events, retreats, calls, trainings, coaching sessions, community sessions, and related experiences may be photographed, filmed, recorded, transcribed, or otherwise documented.

By registering for, attending, participating in, or submitting content to an EPIC event, program, community, call, training, or service, you acknowledge that EPIC may capture and use your name, likeness, voice, image, statements, questions, comments, participation, and submitted content for business, educational, documentation, training, internal, promotional, and marketing purposes, unless prohibited by law.

Additional media release terms may also apply through EPIC’s Terms of Service, event terms, checkout terms, waivers, or other agreements.

10. Data Retention

We retain information for as long as reasonably necessary for business, operational, legal, tax, accounting, compliance, security, dispute resolution, and recordkeeping purposes.

EPIC has no obligation to retain information for any specific period unless required by law or agreed to in writing.

We may delete, archive, anonymize, or retain information at our discretion, subject to applicable law.

11. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, system, platform, payment processor, database, communication method, or transmission method is completely secure. EPIC cannot guarantee absolute security of any information submitted, transmitted, stored, or processed.

You are responsible for using secure devices, secure networks, and appropriate safeguards when interacting with EPIC websites, communities, programs, and platforms.

12. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, deletion of, or restrictions on certain personal information.

You may also have the right to opt out of certain marketing communications, targeted advertising, data sharing, or other data uses where required by law.

To submit a privacy request, contact us at:

[email protected]

We may require identity verification before processing a request.

We may deny, limit, or delay requests where permitted by law, including when information must be retained for legal, tax, accounting, business, security, fraud prevention, dispute resolution, contractual, or compliance purposes.

13. Age Restriction

EPIC websites, programs, communities, events, and services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we may delete it.

14. International Users

EPIC primarily operates in the United States and Canada.

By using EPIC websites, platforms, forms, checkouts, communities, events, programs, or services, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where EPIC or its service providers operate.

Privacy laws in those jurisdictions may differ from the laws in your location.

15. Business Transfers

If EPIC, Bald Business LLC, or any related business, brand, asset, program, event, platform, or operation is involved in a merger, acquisition, sale, restructuring, financing, transfer, reorganization, or other business transaction, your information may be transferred, disclosed, or assigned as part of that transaction.

16. Legal Compliance and Protection

We may use, retain, or disclose information when we believe it is reasonably necessary to comply with law, enforce agreements, protect rights, prevent fraud, maintain security, respond to disputes, defend against legal claims, protect users, or protect EPIC’s business, property, operations, or community.

17. Policy Updates

We may update this Privacy Policy at any time.

Updates may be posted on the applicable website, checkout page, platform, community, or other location we choose.

Continued use of EPIC websites, platforms, events, communities, programs, or services after updates are posted constitutes acceptance of the revised Privacy Policy.

18. Contact

For privacy-related questions, contact:

EPIC / Bald Business LLC
2600 E Southlake Blvd, Ste 120-306
Southlake, TX 76092
Email: [email protected]